CV

Monirul Islam

Email: mdmonirulislammonir@gmail.com
Phone: +8801743762978
Address: 29-Sheba, Auchpara, Mukterbari Road, Tongi, Gazipur, Bangladesh

Work Experience

Senior Executive - IT (2021 - Present)

Company: Assurer At Work Ltd.

I manage installation, maintenance, and troubleshooting of IT systems across various platforms, including Ubuntu servers on Oracle Cloud. I specialize in AI-driven automation, predictive maintenance, and deploying Docker-based self-hosted applications like Vikunja, WireGuard VPN, and NextCloud.

• Optimized system performance and predictive troubleshooting with AI tools.
• Guided support teams and developed standard operating procedures.

Support Engineer (2011 - 2021)

Company: Satcom iCenter Limited

• Improved customer satisfaction from 30% to 80%.
• Led documentation processes that structured technical services.
• Supervised showroom development in Chittagong and trained in Singapore.

Education

• B.Sc. in Computer Science & Engineering – Asian University of Bangladesh
• Diploma in Computer Technology – Dhaka Polytechnic Institute
• IT Passport Exam – IT Promotion Agency, Japan
• English Skills (Intermediate-2) – British Council
• Apple Certified Macintosh Technician – Apple, Singapore

Hobbies & Interests

Tech enthusiast with a love for exploring cutting-edge technology, reading thought-provoking books, and enjoying sci-fi films. Strong interest in creative arts and innovation.

Projects

• Doctors Portal: A full-stack application with ReactJS, NodeJS, and MongoDB for appointment management. Live Site
• Personal Cloud on OCI: Infrastructure deployment using HestiaCP, Docker, WireGuard, and NextCloud for a secure, self-managed environment. Details

Volunteering

Contributed to international and local organizations like Go Up Foundation and GLTS – Bangladesh, supporting youth empowerment, food distribution, and social justice projects.